We Care About You
A solution from Radiometer does not stop at product delivery or when the solution is installed.
We support the chosen solution through a range of services such as training, compliance management, technical support and application support.
Customer Service
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We offer first class customer service. We have set a 24/7 customer contact page on our website where customers can report any problems to.
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In addition we have made available telephones lines that customers can reach us on regarding any challenges they face.
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Technical Support
We will offer technical support whenever needed. In collaboration with Radiometer Medical Aps will train your personnel on how to use the equipment and if need be what to do when it breaks down. -
Maintenance
- Maintenance on the machines will be carried out periodically every quarter. We will also train your staff on first line trouble shooting in case there are any problems with it. However, maintenance of the instrument will come at a cost which will be borne by your company.